Term and Conditions

Welcome to Elegant Ladies Wear. These Terms and Conditions govern your use of our website and purchases from our collections. By accessing our site and making purchases, you agree to these terms in their entirety.

1.1 Site Access and Account Registration

You may browse our site without registration. To make purchases, you may need to create an account providing accurate and current information. You are responsible for maintaining account confidentiality.

1.2 Intellectual Property Rights

All content on this site, including but not limited to:

• Brand names: “Bram Stoker’s Dracula Collection,” “Crimson Peak Collection”
• Product designs and descriptions
• Website design and layout
• Photography and graphics

are the exclusive property of Elegant Ladies Wear and protected by international copyright and trademark laws. Unauthorized use of any content is strictly prohibited.

2.1 Product Descriptions

We offer diverse collections including:

• Special Collections: Bram Stoker’s Dracula Collection, Crimson Peak Collection, Collaborations
• Apparel Categories: Clothing, Dresses, Separates, Men’s & Women’s collections
• Specialty Items: Accessories, Equipment, Training & Fitness products
• Seasonal: Final Sale items

While we strive for accuracy in product descriptions and images, slight variations may occur. Colors may appear differently based on your monitor settings.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.1 Order Process

Order confirmation constitutes our acceptance of your order. We reserve the right to cancel orders for:

• Pricing errors
• Suspected fraudulent activity
• Product unavailability
• Shipping restrictions to your location

3.2 Payment Methods

We accept the following payment methods:

• VISA
• MasterCard
• JCB
• PayPal

All payments are processed securely. By providing payment information, you represent that you are authorized to use the payment method.

3.3 Pricing and Taxes

All prices are in US Dollars. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

4.1 Shipping Areas

We ship globally except to certain parts of Asia and remote regions. Shipping restrictions may apply to some destinations.

4.2 Shipping Options and Timelines

Delivery times are estimates and may vary due to customs processing, weather, or other factors beyond our control.

4.3 Order Tracking

Tracking information will be provided once your order is dispatched. You are responsible for monitoring your package’s progress.

5.1 Return Policy Overview

5.2 Non-Returnable Items

The following cannot be returned or exchanged:

• Items marked “FINAL SALE”
• Intimate apparel and swimwear with removed hygiene seals
• Personalized or custom-made COLLABORATIONS items
• Opened or used EQUIPMENT or TRAINING & FITNESS products

5.3 Exchange Policy

Exchanges for equal value items are available within the 15-day return window, subject to product availability.

5.4 Refund Processing

6.1 Account Security

You are responsible for:

• Maintaining account confidentiality
• All activities under your account
• Promptly notifying us of unauthorized use

6.2 Prohibited Activities

You agree not to:

• Use the site for illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with site functionality
• Submit false information

Elegant Ladies Wear shall not be liable for:

• Delays in delivery beyond our reasonable control
• Minor variations in product color or appearance
• Indirect, incidental, or consequential damages
• Loss or damage to return packages in transit
• Customs delays or import restrictions

Our total liability shall not exceed the purchase price of the products in question.

We respect your privacy and handle personal information in accordance with our Privacy Policy. By using our site, you consent to our data practices as described in our separate Privacy Policy document.

These Terms shall be governed by the laws of the United States. Any disputes shall be resolved through good faith negotiation or in the courts of Long Beach, California.

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the website. Continued use after changes constitutes acceptance of modified terms.

Thank you for choosing Elegant Ladies Wear. We are committed to providing you with an exceptional shopping experience that matches the elegance and quality of our collections.

With elegance,
The Elegant Ladies Wear Team