Privacy Policy

At Elegant Ladies Wear, we are committed to protecting your privacy and ensuring the security of your personal information. Just as we curate our collections—from the dramatic Bram Stoker’s Dracula Collection to versatile everyday separates—with elegance and care, we handle your data with the utmost respect and transparency. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website, elegantladieswear.com, or make a purchase from us. By using our site, you agree to the practices described herein.

1. Information We Collect

To provide you with a seamless and refined shopping experience, we collect certain types of information:

• Personal Information: When you make a purchase, create an account, or contact our customer service, we collect details such as your name, email address, shipping address, billing address, and payment information (e.g., credit card details processed securely via trusted partners like VISA, MasterCard, JCB, and PayPal).
• Technical Data: We automatically collect information about your device and browsing behavior, including your IP address, browser type, operating system, and pages you view on our site, using cookies and similar technologies.
• Communication Data: If you reach out to us via email (e.g., [email protected]) or other channels, we may retain your messages and contact details to assist you.

2. How We Use Your Information

Your data helps us enhance your experience with Elegant Ladies Wear, reflecting our global and sophisticated approach:

• To process your orders, manage payments, and deliver products worldwide (excluding select regions in Asia and remote areas).
• To improve our website, collections (such as CLOTHING, DRESSES, or MEN’s sections), and services based on your preferences.
• To communicate with you about orders, promotions, and updates, in a manner that aligns with our elegant brand voice.
• To prevent fraud and ensure security, using industry-standard encryption to protect transactions.

3. Sharing and Disclosure of Information

We value your trust and do not sell your personal information. However, we may share data with trusted third parties under these circumstances:

• Service Providers: Partners who assist with payment processing (e.g., PayPal), shipping, and website operations, all bound by confidentiality agreements.
• Legal Compliance: If required by law, we may disclose information to comply with regulations or protect our rights.
• Business Transfers: In the event of a merger or sale, your data may be transferred, subject to this policy.

4. Data Storage and Security

Your peace of mind is our priority. We store your data on secure servers and implement measures such as encryption and access controls to safeguard it. While we strive for protection, no method is 100% secure, but we adhere to industry standards to minimize risks. Data is retained only as long as necessary for the purposes outlined here.

5. Your Rights

As a valued customer, you have rights regarding your personal information:

• Access and Correction: You can review and update your account information by logging in or contacting us.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time by using the link in our emails or contacting us.
• Objection: Object to certain data processing activities, where applicable by law.

To exercise these rights, email us at [email protected]. We will respond promptly, in line with global privacy laws like GDPR and CCPA.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience—much like how we design our collections to be intuitive and graceful. Cookies help us remember your preferences, analyze site traffic, and personalize content. You can manage cookie settings through your browser, but note that disabling them may affect site functionality.

7. International Data Transfers

As a global brand shipping worldwide (with limited exclusions), your data may be processed in countries outside your residence. We ensure such transfers comply with applicable laws and provide adequate protection for your information.

8. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or laws. The latest version will always be posted on our website with the effective date. Continued use of our site constitutes acceptance of updates.